Coffee Crate Privacy Policy

Last updated: August 27, 2025

Coffee Crate respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit coffeecrate.us, make a purchase, or otherwise interact with us. By using our website, you agree to the terms outlined here.

Information We Collect

We collect the following types of information to provide and improve your experience:

• Contact information: name, email, phone, billing/shipping address.

• Order information: items purchased, payment confirmation, shipping details.

• Account information (if you create one): username, password, saved addresses.

• Customer support info: messages, returns/refunds requests, or photos you send us.

• Shopping activity: items viewed, added to cart, or saved (including gift cards or loyalty points if offered).

• Usage data: IP address, browser type, and how you interact with our website (via cookies or similar tools).

How We Use Your Information

We use your information to:

• Process and ship orders.

• Handle returns, refunds, or exchanges.

• Communicate with you about purchases, deliveries, or support.

• Send marketing or promotional messages (only if you’ve opted in).

• Improve our website and services.

• Detect and prevent fraud or unauthorized activity.

• Comply with applicable legal obligations.

Sharing Your Information

We do not sell your personal information. We may share it with:

• Shopify and other service providers who power our store.

• Payment processors to securely complete transactions.

• Shipping partners to deliver your orders.

• Marketing partners (only if you’ve opted in).

• If required by law or to protect rights.

Cookies

We use cookies to run our store, remember your preferences, and improve your experience. You can change cookie settings in your browser, but some features may not work properly if disabled.

Your Choices

• You can unsubscribe from promotional emails anytime.

• You can request access, correction, or deletion of your personal information by contacting us at hello@coffeecrate.us.

• We do not knowingly collect data from children under 13.

Security & Retention

We take reasonable steps to protect personal information, but no system is 100% secure. We keep your information only as long as needed to provide our services and meet legal requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out at:
📧 hello@coffeecrate.us