FAQ

How do I order?

Choose your coffee, pick a 12 oz or 5 lb bag, and check out like normal. If you are approved for B2B pricing, sign in first so your catalog pricing appears.

How fast do you ship?

We roast in small batches and prepare orders for shipment within 1 to 2 business days. Orders ship Monday through Saturday, and a tracking number is emailed as soon as your coffee is on the way. Free shipping is available on qualifying orders.

How fresh is the coffee?

Every bag is certified specialty grade, roasted fresh to order, and packed to protect flavor from first cup to last scoop.

Do you sell ground coffee?

Every bag currently ships whole bean so your coffee stays fresher longer. Grind right before brewing for the best cup. Grinding options are coming soon.

What is the best way to brew Coffee Crate coffee?

Use fresh water, grind right before brewing when possible, and match your grind size to your brew method. Our How to Brew page and brew guides give simple starting points for drip, pour over, French press, espresso, and cold brew.

How do subscriptions work?

Subscriptions keep fresh coffee on hand automatically. You choose the coffee and delivery schedule, and you can skip, adjust, or cancel anytime from your account.

Do you offer wholesale or partnerships?

Yes, both. Churches, cafes, offices, and retailers can apply for a wholesale account on our Wholesale Supply page. Approved partners order online with their pricing after signing in and are billed when the coffee ships. Gift crate placements, co-branded products, and creative collabs live on our Partnerships page.

Can you bring the coffee cart to our event?

We would love to. Our mobile espresso cart serves weddings, corporate events, church gatherings, birthdays, and community events. Learn more on the Coffee Cart page, then send the booking form and we will reply within one business day.

How do I contact Coffee Crate?

Send a note through our contact page and a real person will get back to you, usually the same day.