FAQ

Ordering

Choose your coffee, pick 12oz or 5lb, and checkout like normal. If you are approved for B2B pricing, sign in first so your catalog pricing appears.

Shipping

Coffee Crate roasts in small batches and ships fresh. Free shipping is available on qualifying orders.

Freshness and quality

Our coffees are specialty grade, roasted with care, and packed to help protect flavor from first cup to last scoop.

Brewing and coffee care

Use fresh water, grind right before brewing when possible, and match grind size to your brew method. Visit our How to Brew page for the simple starting points.

Subscriptions and savings

Subscriptions help you keep fresh coffee on hand. You can manage your plan from your account.

Wholesale and partners

Approved partners can access special pricing after signing in. Apply on the Partner page and we will follow up.